Shipping & Taxes

How much will it cost to ship my order?

Our shipping charges vary depending on the size, weight, destination and mode of delivery of your items.

Shipping charges will be reflected upon checking out your cart.

Receive free delivery for local orders over SGD60 or USD150 for international orders. T&Cs Apply.

Do you offer same-day delivery? How long does the delivery take?

We do not offer same day delivery. If you need your order to be sent urgently, please reach out to our customer service over Whatsapp.

Your order will be consolidated, packed and shipped out within 1-3 business days. If the delivery address is inaccurate, we will verify with you within 1-2 business days.

Upon shipping out, the courier may take 2-5 business days for local delivery within Singapore. For international delivery, it may take 3-10 business days, depending on distance.

Do you provide international shipping to locations outside of Singapore?

Yes we ship internationally to all countries for orders made on this online store.

How much tax do I have to pay?

Depending on the total purchase amount and delivery destination of your order, taxes payable will vary. Our appointed courier service will reach out to you for taxes and duties payable outside of Singapore.

Do note that you will be responsible for any import taxes or other fees associated with purchases delivered out of Singapore as these are not included nor covered in our shipping costs. As a matter of policy and biding by the law, we will not mark packages as ‘gifts’.

Do you offer gift messaging?

Include a gift message by simply filling out the ‘Add a note for the seller’ window under the add to cart page. We will include a complimentary gift card along with your order.

If you purchase a gift wrap at SGD5, you can include a gift message along. Simply type your message in the ‘Add a note for the seller’ window under the add to cart page.

You can purchase a gift wrap at SGD5, while shopping on each product page.

Returns & Exchanges

Can I return sale items?

No. We do not accept returns of Sale items

How do I return an item?

Reach out to our customer service via email or Whatsapp within ten (10) days of receiving your order to make the arrangement. 

How long do I have to return an item?

You must request a return within ten (10) calendar days of receipt of your original order. Collection must be made within (14) fourteen days of receiving your order.

Can I exchange an item?

We do not accept or process exchanges. Please return your original purchase and place a separate order for an alternative product.